Terms of Service.

T1 Acceptance of these terms

By accessing chengtuzhi.com or installing any of our mobile management applications (the "Apps"), you agree to these Terms of Service (the "Terms"). If you do not agree, do not use the service.

These Terms form an agreement between you and CHENGTUZHI TRADING CO., LIMITED (the "Company", "we", "us" or "our"). They apply to the website, the Apps, and any other service we operate under the chengtuzhi.com brand.

T2 Description of the service

The Company provides five integrated business lines, mirroring SPEC L41–L45:

1. Trade & sourcing. Import/export, wholesale, retail and procurement agency of various goods.
2. Supply chain & consulting. Supply chain planning, business information consulting, corporate marketing planning.
3. Goods distribution. Sales of digital products, electromechanical equipment, hardware products, household goods, and packaging materials.
4. Technical & brand. Technical consulting and brand operation.
5. Investment holding. Investment in Hong Kong and abroad, holding equity and assets. The Company is not engaged in banking, securities, insurance or any other licensed financial business.

In addition, we may operate mobile management applications on Google Play and Apple App Store (the "Apps"). The Apps provide partner and staff tools for order tracking, supplier inbox, KPI dashboards, brand-asset library, content approvals and (informational only) portfolio overview.

T3 Eligibility

You must be of an age of digital consent in your jurisdiction to use the service. The age thresholds we apply are described in the Children's privacy section of our Privacy Policy.

We may refuse service to users located in jurisdictions subject to comprehensive export-control or sanctions restrictions, including but not limited to persons listed on the U.S. Office of Foreign Assets Control (OFAC) sanctions lists, the EU consolidated sanctions list, the UK consolidated sanctions list and equivalent regimes.

T4 Account responsibilities

If the Apps allow you to create an account, you agree to:

• Provide accurate, current and complete information at sign-up and keep it updated;
• Maintain the confidentiality of your credentials;
• Notify us immediately of any unauthorised access to your account;
• Accept responsibility for all activities that occur under your account.

If our Apps do not require an account, this section applies in respect of any session tokens, device identifiers or app-internal identifiers we issue.

T5 Acceptable use

You agree not to:

• Scrape, crawl, mirror or otherwise extract content from the website or Apps without our written consent;
• Reverse engineer, decompile, or otherwise attempt to derive source code from the Apps (except to the extent expressly permitted by applicable law);
• Probe, scan, or otherwise attempt to identify vulnerabilities in our infrastructure;
• Upload, transmit or distribute unlawful, infringing, defamatory, or malicious content;
• Interfere with or disrupt the delivery of advertising in the Apps, or attempt to fraudulently claim ad revenue;
• Use the service to violate any applicable law, regulation or third-party right.

T6 Intellectual property

All content on the website and Apps — including but not limited to text, graphics, logos, mascots, photographs, app screens, source code and audio/video clips — is owned by the Company or its licensors and is protected by copyright, trademark and other intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the website and Apps for your personal or internal business purposes. You may not redistribute, sublicense, sell or commercially exploit any part of the service without our written consent.

Trademarks of third parties (including Apple Inc., Google LLC, Meta Platforms Inc., Unity Technologies, AppLovin Corporation and other ad-SDK providers) belong to their respective owners and are used here for identification purposes only.

T7 Third-party content and services

The Apps integrate advertising SDKs operated by third parties (the 19 platforms listed in the Privacy Policy §P6). We do not control the ads those SDKs serve, and the views expressed in any such advertising are those of the advertiser — not the Company.

We are not responsible for the content of any third-party site we link to. The provision of links does not constitute endorsement.

For information on how ad-related data is collected and used, please see the Privacy Policy.

T8 App-store specific terms

This section applies to the extent any of our Apps are distributed through Apple Inc.'s App Store or through Google LLC's Google Play store.

T8.1 Apple App Store

• The parties acknowledge that these Terms are between you and the Company, not with Apple Inc. ("Apple"). Apple is not responsible for the Apps or their content.
• Apple has no obligation to furnish any maintenance or support services with respect to the Apps.
• In the event of any failure of the Apps to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the Apps (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apps.
• Apple is a third-party beneficiary of these Terms and may enforce these Terms against you. Other than the third-party beneficiary right, these Terms do not create any other right for Apple.
• You represent and warrant that you are not located in a region subject to a U.S. Government embargo or designated by the Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

T8.2 Google Play

• The parties acknowledge that these Terms are between you and the Company, not with Google LLC ("Google"). Google is not responsible for the Apps or their content.
• Google has no obligation to furnish any maintenance or support services with respect to the Apps.
• In the event of any failure of the Apps to conform to any applicable warranty, Google may refund the purchase price for the Apps (if any). To the maximum extent permitted by applicable law, Google will have no other warranty obligation whatsoever with respect to the Apps.
• If you acquired the Apps through Google Play, the Google Play Terms of Service apply to your use of Google Play.

T9 Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We do not warrant that the service will be uninterrupted, error-free, secure, or free of harmful components, or that defects will be corrected. We do not warrant the accuracy or completeness of any content provided through the service.

T10 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID US (IF ANY) IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
• USD 100.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law — for example, liability for death or personal injury caused by negligence, or for fraud.

T11 Indemnification

You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees and agents from and against any claim, demand, loss, liability, damage or expense (including reasonable legal fees) arising out of or relating to your misuse of the service, your violation of these Terms, or your infringement of any third-party right.

T12 Termination

We may suspend or terminate your access to the service at any time, with or without cause, including (without limitation) if we reasonably believe you have breached these Terms.

Upon termination, the licence granted in T6 ends. Sections that by their nature should survive — including but not limited to T6, T9, T10, T11, T13 — survive termination.

T13 Governing law and dispute resolution

These Terms are governed by the laws of Hong Kong SAR, without regard to its conflict-of-laws principles.

You and the Company agree that the courts of Hong Kong SAR have non-exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the service. Nothing in this section limits the right of a consumer to bring proceedings in the courts of their place of residence under mandatory consumer-protection law of that jurisdiction.

For consumer users in the European Union, the United Kingdom, California (USA), Brazil, Canada, Australia, Singapore or Japan, mandatory local protections — including the right to bring a claim before the courts of your place of residence — are not waived by these Terms.

T14 Changes to these terms

We may revise these Terms from time to time. The "Last updated" header at the top of this page reflects the current version. Material changes will be notified by an in-app banner or a website notice, and (where required by law) by re-prompting for acceptance.

T15 Contact us

If you have any questions about these Terms, please contact us via one of the following routes:

• General: support@chengtuzhi.com
• Key accounts: liuqiumeng@chengtuzhi.com
• Postal address: Rm A19(H19) 12/F WING TAI CTR 12 HING YIP ST, Kwun Tong, HK